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  Thank you for taking the Technical Support Service Survey. We greatly appreciate your time and honesty in answering these questions.
   
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The technical support staff was knowledgeable          
The technical support staff was easy to understand.          
The technical support staff was courteous.          
The amount of time I had to wait to speak or hear from a technical support staff member was reasonable.          
The technical support staff was helpful.          
The customer service rep. was able to handle my problem quickly and to my satisfaction.          
          
   
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